The pain of call numbers

June 16, 2010

Question/Comment:

I am a visitor from UCLA and commend you on your fine library. But the stacks are hard to use. Why not put letters (ie Allergy) on the shelf ends and the call numbers! Also, I never did find Jama – is it under J or A? No one wants to go to the computer to look up the location of a minimally used title.

Response:

Call numbers are a pain – there has been a move by a few libraries to move away from them and arrange their collection like a bookstore. We haven’t gone that direction (yet) as call numbers are useful in distinguishing very fine graduations in subjects. Moreover, much of our collection is so wide-ranging that it would difficult to succinctly list its contents on the shelf ends – one stretch of shelving here, for example, covers viral diseases, nutrition, plant poisons, naval medicine and reference works on the muskuloskeletal system. A summary at the end of the shelf wouldn’t make it easier to find what you’re looking for.

As for looking materials up in the computer catalog – don’t hesitate to ask us to do it for you at the front desk. Lots of our regular customers do so, so we’ve gotten pretty good at it.

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Latch in women’s restroom

June 14, 2010

Question/Comment:

In the women’s restroom at the 2nd floor entrance, the handle on the stalls do not close well, so sometimes the doors open on their own. Could you please fix this?

Response:

Thanks for letting us know about this. I try to keep up on maintenance issues, but things in the women’s restrooms tend to fall outside my notice. I’ve contacted building maintenance and they will see if they can fix it.


Lights

June 14, 2010

Question/Comment:

One of the lights in Room 3367 does not work.

Response:

Thanks for letting us know. I’ve contacted maintenance and they will replace the bulbs. In the future, you can tell us directly at the front desk when there is a maintenance issue of this sort. That would allow us to deal with it promptly so that dead bulbs are not left to rot.